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Worldwide Shipping

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15% Off Your First Order

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See Details

Worldwide Shipping

See Details

15% Off Your First Order

Sign Up For Our Newsletter

Our Story

See Details

Policies

Shipping Policies

All orders will usually ship within 1-3 business days of payment processing (unless otherwise stated on specific items).

Estimated Delivery Time 

All items will be shipped by Canada Post Airmail unless a shipping upgrade was purchased at checkout. 

  • Canada: 
    • 5-10 business days 
  • United States: 
    • 7-12 business days
  • France:
    •  2-4 business days
  • Germany: 
    • 3-4 weeks
  • United Kingdom: 
    • 2-4 weeks
  • Europe: 
    • 10-21 business days
  • Australia, New Zealand and Oceania: 1
    • 0-21 business days
  • Asia Pacific: 
    • 10-21 business days
  • Latin America and the Caribbean: 
    • 3-6 weeks
  • North Africa and the Middle East: 
    • 12-28 business days

*** We do our best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.***

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

Payment options

  • Visa
  • Mastercard
  • American Express
  • Paypal 

Returns & exchanges

I gladly accept returns and exchanges

Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery
*** Customer is responsible to return shipping fees.***

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

 

More information

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FAQ's

Custom and personalized orders

I love making custom pieces for customers! 
    
Bridal collections and bridal hair combs can be made in almost any bridal colors.
    
I do not offer stamping or personalizing of pieces. 
   
Please contact me with your custom order request and I will let you know if this is something I can make for you!

How do I add a photo to a locket?

** This is a good guide for how to add a photo to your locket.... I would scan the locket for the tracing outline. The paint may get a bit messy!

    

http://www.wikihow.com/Put-a-Picture-in-a-Locket

VAT - Customs Duties and Import Taxes

Customs Duties and Import Taxes
~ Buyers are responsible for any customs duties and import taxes that may apply on entry into your country. These fees are calculated by your country when your item(s) arrive in your country. 
~ I'm not responsible for delays due to customs.
      
VAT - UK customers
You may receive a notice for collection of customs duty fees/import taxes that are calculated by your countries customs for items imported. Unfortunately these fees are quite high and are charged to residents of the UK on items you import into your country. Your customs may also charge a 'service fee' for collecting these duties and taxes.
     
Here is a link for future reference with more details...